Shipping Information
At MILSOME, we believe that premium products should come with premium service. That’s why we are proud to offer FREE WORLDWIDE SHIPPING on every single order. No minimum spend, no hidden fees.
1. Delivery Timeframes
We work with global couriers to ensure your package arrives safely. Below are our estimated delivery times:
| United States | 5 - 10 Business Days | FREE |
| Canada | 5 - 12 Business Days | FREE |
| United Kingdom | 5 - 10 Business Days | FREE |
| Australia | 5 - 12 Business Days | FREE |
| Europe | 5 - 10 Business Days | FREE |
Please note: "Business Days" exclude weekends and public holidays.
2. Order Processing
All orders are processed and dispatched within 1 - 2 business days.
Once your order is shipped, you will receive a confirmation email containing your Tracking Number.
3. Tracking Your Order
Transparency is key. Once your order is on its way, you can track its journey directly on our website or via the link provided in your shipping confirmation email. (Optional: If you don't see your tracking update immediately, don't worry-it can take 24-48 hours for the carrier system to update.)
4. Customs & Duties
USA, Canada, Europe: For most orders, no customs fees will apply.
However, in rare cases, the recipient is responsible for any import duties or taxes imposed by their country's customs office. MILSOME has no control over these charges.
5. Shipping Address Accuracy
Please double-check your shipping address before finalizing your order. MILSOME is not responsible for orders delivered to an incorrect address provided by the customer.
Missing or Delayed Package?
If your package hasn't arrived within the estimated timeframe, please don't hesitate to reach out. We will track it down for you!
📧 Email: support@milsome.com
Our support team responds within 24 hours.